Refund policy

Returns + Exchanges: We want to make sure you are completely satisfied with your order. We currently do not offer returns, but can offer exchanges for orders that are not personalized or custom orders within 7 days of delivery date as shown on shipment tracking. No exceptions.

To exchange an item, please contact us and we will send a form for return. Once we receive your item in original and unused condition, we will offer a shop credit with the dollar amount in which the item was purchased for. Any discounts or promotions used cannot transfer over to the new purchase. Customer is responsible for shipment costs to return the item. Please note, exchanges may take up to 5 business days after receiving to be processed.

Turn-Around Time: Please allow 1-3 weeks processing + shipping (3-5 business days) for in-stock items to arrive at your doorstep. We have a high volume of orders received each month, so orders are processed in the order they are received.

Shipping: Once shipped, Growing Faith and Grace is not responsible for any lost, damaged, or stolen packages. If you would like to add insurance to protect against these instances, please notify me before placing your order. If an issue arises, please be sure to contact your local USPS office for information on your parcel. Tracking will be emailed if you have provided an email address at checkout and through Paypal. Unfortunately, we cannot email tracking information if not presented at the time of checkout. No exceptions. Typically, shipping labels are printed in batches, so your label may show a delay in shipment details. Receiving a shipment notification does not mean your order has been shipped, but that the label has been created. Please contact your local post office regarding any issues after the order has been shipped. Any lost or damaged packages are up to the buyer/customer to file a claim with USPS.